Contact information

PURE STORAGE CO.
Operated by UE MANUFACTURING LLC

At PURE STORAGE CO., we believe good organization begins with useful tools and helpful service. Whether you have a question about a wall calendar, need assistance choosing markers, want to know more about a corkboard, or need help with an existing order, our customer care team is here to assist.

1. Customer Care

For general questions, product inquiries, order updates, returns, refunds, shipping concerns, or other customer service matters, please contact us by email.

Customer Service Email: [email protected]

Contact Person: Chase Bank

Official Website: https://www.purestorageco.shop/

Email is our designated customer service contact channel. Please include enough information for us to understand your request and locate your order where relevant.

2. Business Information

Legal Business Name: UE MANUFACTURING LLC

Business Address:
55 WAUGH DR STE 1000
HOUSTON, TX 77007
United States

Return Address:
55 WAUGH DR STE 1000
HOUSTON, TX 77007
United States

Please contact customer care and obtain return instructions before mailing any merchandise. Sending a parcel without prior instructions may delay identification and processing.

3. What We Can Help With

Our customer care team can assist with matters such as:

Product Questions

Questions about wall calendars, markers, corkboards, product descriptions, available options, and information shown on individual product listings.

Order Assistance

Help with order confirmations, order details, payment status inquiries, and other questions relating to a purchase.

Shipping and Delivery

Questions about shipping charges, tracking information, delivery concerns, address corrections, and parcels that appear delayed or missing.

Returns and Refunds

Guidance on the return process, product condition requirements, refund status, and requests involving merchandise that arrived damaged, defective, or incorrect.

Privacy Requests

Requests concerning personal information, including eligible access, correction, deletion, or other privacy-related inquiries under applicable law.

4. How to Contact Us Effectively

To help us handle your request efficiently, please include:

  • Your full name.

  • Your order number, if your inquiry relates to a purchase.

  • The product name, if applicable.

  • A clear description of the question or issue.

  • Relevant photographs or supporting information, where helpful.

For privacy and security, please do not include full payment card numbers, passwords, or other sensitive account credentials in your email.

5. Customer Service Response Time

We aim to respond to customer inquiries within 2–3 business days.

Response times may vary during weekends, public holidays, seasonal sales, or periods of unusually high inquiry volume. Some matters may require additional review, especially where a delivery carrier, payment provider, or product issue must be investigated.

If your issue is urgent or involves a shipment deadline, please identify that clearly in your email subject line.

6. Official Business Correspondence

For formal correspondence concerning our website, business operations, or published policies, please use the business name and address listed below.

UE MANUFACTURING LLC
Attn: Chase Bank
55 WAUGH DR STE 1000
HOUSTON, TX 77007
United States

Email: [email protected]

7. Our Commitment

We value clear communication, accurate product information, and practical solutions. We aim to handle each inquiry respectfully and to provide useful guidance without unnecessary complications.

Thank you for choosing PURE STORAGE CO. We appreciate the opportunity to assist you.