Privacy policy

At PURE STORAGE CO., we understand that shopping online involves more than selecting products. It also involves trusting us with information that helps an order reach your door and allows us to communicate with you when assistance is needed.

This Privacy Policy describes how UE MANUFACTURING LLC, operating the website https://www.purestorageco.shop/, may collect, use, disclose, and protect information when you visit our website, place an order, contact customer care, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this policy, subject to any rights and choices available under applicable law.

1. Information We May Collect

The information we collect depends on how you interact with our store.

Information You Provide Directly

When you place an order, request assistance, or communicate with us, you may provide:

  • Your name.

  • Billing and shipping addresses.

  • Email address.

  • Order details and purchase history.

  • Payment-related information submitted through the checkout process.

  • Messages, questions, return requests, and customer service correspondence.

  • Other information you choose to provide.

Please do not send full payment card numbers, passwords, or other highly sensitive credentials through ordinary email.

Transaction Information

When you purchase a wall calendar, markers, corkboard, or another offered item, we may maintain records of the products ordered, quantities, prices, discounts, shipping charges, taxes, payment status, fulfillment progress, and related transaction information.

Technical and Usage Information

When you browse our website, certain information may be collected automatically through website technology or service providers, depending on the tools enabled. This may include:

  • Internet Protocol (IP) address.

  • Browser type and version.

  • Device and operating system information.

  • Pages viewed and links selected.

  • Approximate browsing location derived from technical information.

  • Date, time, and duration of website visits.

  • Referral pages and general interaction patterns.

2. How We Use Information

We use information for legitimate business and operational purposes, including:

Order Processing and Fulfillment

To confirm purchases, process transactions, calculate applicable charges, arrange delivery, send order updates, and maintain records of completed transactions.

Customer Support

To respond to questions, investigate missing or damaged merchandise, review return requests, coordinate replacements, and provide assistance with products such as calendars, markers, and corkboards.

Website Operations

To maintain website functionality, troubleshoot technical problems, improve navigation, and understand how visitors interact with product pages and checkout features.

Security and Fraud Prevention

To identify suspicious transactions, protect accounts and payment processes, investigate potential misuse, and safeguard our business and customers.

Legal and Administrative Requirements

To maintain business records, respond to lawful requests, enforce our terms, resolve disputes, and meet applicable tax, accounting, and regulatory obligations.

Marketing Communications

If we offer promotional emails or similar communications, we may use contact information in accordance with applicable consent and opt-out requirements. You may unsubscribe from marketing emails through the unsubscribe method provided or by contacting us.

Transactional communications, such as order confirmations and important service notices, may continue when necessary to complete a purchase or provide customer support.

3. Cookies and Similar Technologies

Our website or service providers may use cookies, pixels, tags, or similar technologies if these tools are enabled.

These technologies may help:

  • Keep shopping cart items available during a browsing session.

  • Remember selected preferences.

  • Support checkout and website security.

  • Measure website performance.

  • Understand general visitor activity.

  • Support advertising or marketing measurement, where applicable.

You can manage cookies through your browser settings. Blocking certain cookies may affect shopping cart functionality, checkout, or other website features.

Where required by law, we will provide appropriate notices or choices concerning non-essential tracking technologies.

4. When We May Share Information

We do not treat customer information as a public resource. We may share information only where reasonably necessary for business operations, legal compliance, or other purposes described below.

Service Providers

We may share relevant information with companies that help operate our store, such as:

  • Website hosting and ecommerce platform providers.

  • Payment processing providers.

  • Shipping and delivery carriers.

  • Order management and fulfillment providers.

  • Customer support and communication services.

  • Security, fraud prevention, and technical support providers.

  • Analytics or marketing providers, if used.

These providers may access information needed to perform their services and are expected to handle it in accordance with applicable contractual and legal requirements.

Legal and Regulatory Requests

We may disclose information when reasonably necessary to comply with applicable law, court orders, lawful government requests, or legal processes.

Business Transactions

If our business undergoes a merger, restructuring, financing, acquisition, or sale of assets, relevant information may be transferred as part of that transaction, subject to appropriate safeguards and applicable law.

Protection of Rights and Safety

We may disclose information when reasonably necessary to investigate fraud, enforce our agreements, protect our website, or safeguard the rights, property, or safety of customers, our business, or others.

We do not claim that every category of service provider or data-sharing activity listed above is currently used. Actual sharing depends on the services and tools implemented by our store.

5. Payment Information

Payments may be processed through third-party payment providers available at checkout. When a third-party provider handles payment information, its own privacy policy and security practices may also apply.

We receive transaction information necessary to confirm and manage purchases. We do not intend to collect full payment card credentials through ordinary customer service email.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, accounting, tax records, dispute resolution, fraud prevention, and legal compliance.

Retention periods vary according to the type of information and the reason it was collected. When information is no longer reasonably required, we may delete it, anonymize it, or securely dispose of it, subject to applicable retention obligations.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, email system, or internet transmission can be guaranteed to be completely secure. For that reason, we encourage customers to use secure devices, protect their email accounts, and avoid sending sensitive payment credentials through unsecured messages.

8. Your Privacy Choices and Rights

Depending on your state of residence and the circumstances of our processing, you may have rights concerning your personal information. These rights may include:

  • Requesting access to certain personal information.

  • Requesting correction of inaccurate information.

  • Requesting deletion of eligible information.

  • Obtaining a copy of certain information, where applicable.

  • Opting out of certain targeted advertising, sale, or sharing activities where applicable.

  • Requesting information about certain categories of data collected or disclosed.

Texas residents may have additional rights under the Texas Data Privacy and Security Act when the law applies to the business and the relevant processing activity. The availability of a particular right depends on statutory definitions, exceptions, and eligibility requirements.

To submit a privacy request, email [email protected] with the subject line Privacy Request. Please describe your request and provide enough information for us to locate relevant records and reasonably verify your identity.

We may request additional information when reasonably necessary to authenticate a request or prevent unauthorized disclosure. We will respond within the time required by applicable law.

If a privacy law provides a right to appeal a decision concerning a request, you may submit an appeal by replying to our decision or emailing us with the subject line Privacy Appeal.

9. Children's Privacy

Our website is intended for a general shopping audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 in a manner prohibited by applicable law.

If you believe a child has submitted personal information to us, please contact [email protected] so that we can review the matter and take appropriate action.

10. Third-Party Websites

Our website may contain links to third-party websites or services. These external sites operate independently and may have their own privacy notices, security practices, and data collection procedures.

We encourage you to review their policies before providing personal information. We are not responsible for the privacy practices of websites that we do not operate.

11. International Visitors

Our business is based in the United States. If you access our website from another country, your information may be processed or stored in the United States or other locations where our service providers operate, subject to applicable legal requirements.

12. Changes to This Privacy Policy

We may update this policy when our business practices, website features, service providers, or legal obligations change. Any revised version will be posted on this page with an updated effective date.

13. Contact Us

For privacy questions, data requests, or concerns about how information is handled, contact:

UE MANUFACTURING LLC
Attn: Chase Bank
55 WAUGH DR STE 1000
HOUSTON, TX 77007
United States

Email: [email protected]
Website: https://www.purestorageco.shop/

We appreciate the trust you place in PURE STORAGE CO. and are committed to handling your information with care, transparency, and respect.